Creating your account and completing your initial login (Insurance-Covered Advocacy/ICA)

Setting up a Solace account is a great way for patients and their loved ones to connect with their advocates, share information and messages, and easily schedule follow-up appointments.

This option is offered on the final page of scheduling your intake appointment, where your intake booking confirmation details are displayed.

You can also create an account later on by clicking the "Create Account" button in assorted notification emails we send to you. To learn more, see the following Help Center article:

• How to create a Solace account as an Insurance-covered advocacy patient (ICA)

To begin, click the "claim account" button (via email or on the confirmation page) or URL/link (if your advocate or the customer experience team have emailed you a link). Then, it will ask you to confirm the date of birth (DOB) on file and prompt you to create and confirm a password.

And that's it! You are now the proud owner of a Solace Health patient account.

Still have questions? Feel free to email us at [e-mail] or give us a call at [phone]. We're happy to help!