Rescheduling can be frustrating for everyone involved and isn't an ideal experience. An up-to-date calendar is the cornerstone of everything you do for your patients! Here, we'll cover the basics of keeping your Solace Calendar current.
How to view your calendar (pictured below):
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- Find the navigation bar on the left side of the screen
- If you are not seeing any icons appear here, select the arrow at the top left of the screen to see all of your options
- Select "Tools"
- Select "Calendar"
- Find the navigation bar on the left side of the screen
How to edit your calendar (pictured below):
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- Select "Add Event" to block off time when you are not available
- Select the button to the right that says "Month," "Day," or "Year" to change what date ranges are shown
- Select "Settings" to show additional calendar settings
Let's click that "Settings" button for a closer look. Here, you'll set your time zone as well as "Edit" "Your Work Hours" (the days of the week and hours in the day when you are open and available to receive patient bookings):
To adjust "Your Work Hours," click the "Edit" button. You'll be able to checkmark which days of the week you are available, use the drop-down fields to set your specific hour range for any given day, and add (+) or delete (trash can icon) time slots where you are not available, pictured here. Be sure to always "Save Hours" before leaving this screen!
Further down the "Schedule Settings" page are a few more adjustable details, pictured below:
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"Sync an Existing Calendar"
- Click the following articles for additional information on Google Calendars:
- "Appointment Buffer Time"
- "Before Appointment Time" and "After Appointment" options allow you to set a buffer for 15 minutes, 30 minutes, or 1 hour.
- "Allow Same-Day Bookings?"
- This is a Yes/No toggle
**Note that changes made to the "Schedule Settings" page are saved automatically.
When you're done making changes, you can click the "Back to Calendar" button in the upper right-hand corner to return to your Solace Calendar.
Still have questions? Feel free to email us at info@solace.health or give us a call at (415) 741-5420. We're happy to help!
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