Every Solace Advocate has their own specialty, but they all share one common goal: helping people feel supported and empowered in their healthcare journey.
When a patient is struggling with something that affects their health physically, mentally, or socially, the Solace Advocate steps in. Advocates help patients navigate challenges of all kinds, including finding the right doctor, scheduling appointments, understanding a new diagnosis, supporting an aging parent, and managing the everyday hurdles of care coordination.
They bridge communication among specialists, primary care providers, and caregivers while also assisting with practical matters such as insurance claims, appeals, and medical bills.
No matter how complex the situation, Solace Advocates are experts at listening, supporting, and finding a path forward so patients never have to face their healthcare journey alone.
Common Areas of Support
✅ Treatment and diagnoses coordination
✅ Communication and appointment coordination
✅ Finding doctors, specialists, and making appointments
✅ Home care, aging loved ones
✅ Medical insurance billing issues and confusion
✅ Daily needs like transportation and food access
✅ Help you understand your Patient Rights
✅ Help you to understand the scope of a Health Advocate
✅ Help you to explore local resources that are available
They cannot:
Diagnose, prescribe, or provide emergency care.
Replace a treating clinician or override medical advice.
Assist in legal matters.
Assist in financial matters.
Assist with subjects beyond health-related needs
Note that all visits occur virtually via phone or video call. Video visits are mobile phone-friendly and do not require a computer; closed-captioning is available.
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