Explanation of Benefits (EOB)(ICA)

As an insurance-covered advocacy patient with Solace Health, you may receive a physical EOB (Explanation of Benefits) in the mail. This is from your secondary insurance provider and does not display what portions Medicare will contribute. Following services being billed to your insurance, this document outlines how your coverage is allocated. It is not a bill from Solace Health or representative of what or if you will be billed. In most cases, we do not anticipate any charges beyond possible co-pays after Medicare has processed the services. 

If you have questions about EOBs, copays, or what your insurance coverage entails, please contact your insurance provider for more information. The team at Solace Health cannot view or discuss an individual's unique insurance plan details.

Should you receive a formal bill that includes advocacy services from Solace Health (that actively communicates "Amount Due" and includes a payment due date) that you feel is incorrect, please forward a copy to us via email ([e-mail]) so we can review it and ensure you are supported.

Still have questions? Feel free to email us at [e-mail] or give us a call at [phone]. We're happy to help!