Too good to be true? Solace: A Legitimate Advocacy Provider

In the digital age, it's more important than ever to feel safe and secure with your information when beginning a new virtual relationship. If you've just discovered Solace Health and are seeking confirmation of our services' legitimacy because it seems too good to be true, please read on.

Who is Solace Health? 

• Solace Health is comprised of regular people who have a genuine desire to help others. We are nurses, physicians, customer experience agents, engineers, designers, and many more do-gooders who have come together to help you navigate your medical journey. We're using our combined superpowers to offer you an expanse of qualified and experienced medical advocates who are standing by to be your newest ally in getting you the care and treatment you deserve. 
• We are also patients ourselves and know all too well the countless challenges of being your own advocate or the advocate for someone you love. That's where Solace comes in. Let us advocate for you so you can focus on caring for yourself!
• Solace Health is a BBB-accredited healthcare advocacy platform that connects patients and families to experts who help them understand and take charge of their personal health. Our services are insurance-covered through Medicare and many Medicare Advantage plans (varies by state and plan).
  • Confirming eligibility only takes a moment on our website: http://www.solace.health/

Is my information with Solace secure?

• Yes! Our platform is HIPAA‑compliant* and practices encrypted data handling, putting your privacy first. We only capture the minimum necessary PHI, and we do not collect payment information.
• The following URL will take you to Vanta's website, an independent, third-party HIPAA verification platform. They have compiled a checklist of all the measures Solace Health has taken to ensure patient information is safe:
  • • https://app.vanta.com/solace.health/trust/9w2fujlxd6bldapvcohrvl/controls#internal-security-procedures

How did Solace come to be?

• Click the following link to learn about our founders, Jeremy and Sara, and how Solace Health came to be: Bringing Humanity Back to Health

Insurance-Covered Advocacy (ICA)? 

• Click to learn more: How is Solace covered by Medicare? Here's what you need to know.
• Confirming eligibility only takes a moment on our website: http://www.solace.health/
• We accept Original Medicare and many Medicare Advantage plans (varies by state and plan).

For more information about our advocates, click the article below:

• About our Medical Advocates

Interested in learning more about the process?

• Once your insurance is confirmed eligible, you will schedule a New Patient Visit with a Solace physician who will help match you with an advocate. Soon thereafter, you can get scheduled and begin working with your new advocate! Click the following article to learn more: 
  • New Patient Process (Insurance-Covered Advocacy)

Still have questions? Please reach out using the "Contact Us" information below. We're happy to help!