Former patients of Solace's insurance-covered advocacy services who voluntarily discontinued these services are welcome to return whenever the need arises. Contact our Customer Experience team between Monday and Friday, 6 am - 5 pm PT, and we’ll be happy to assist.
- In most cases, we can reconnect the patient with their original advocate.
- In some situations, a brief new physician intake appointment may be required.
Former patients who previously met with a Solace intake physician and were not a fit at that time are welcome to return if their needs have evolved. We’re happy to schedule a new intake appointment to review these changes. Contact our Customer Experience team between Monday and Friday, 6 am - 5 pm PT, and we’ll be happy to assist!
Behavioral-specific:
However, if a former patient was discharged from Solace services due to behavioral concerns, we cannot offer further services.
However, if a former patient was discharged from Solace services due to behavioral concerns, we cannot offer further services.
Broader exclusion:
However, if a former patient was discharged from Solace services for reasons other than those described above, we cannot proceed with further services.
However, if a former patient was discharged from Solace services for reasons other than those described above, we cannot proceed with further services.
For alternative support options that may be helpful, please see the article titled:
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