When will / how do I get paid?

After invoicing your client or completing a retainer contract, we capture funds for the amount invoiced from the client right away. After funds are captured, we begin the process of transferring that payment to the account that you've connected to your Solace profile.

Typically, fund transfers take around 3 to 5 business days to complete. You can view your invoices, their status, and their estimated deposit date from the “Invoices and Payments” screen. You can view that screen by clicking the “Get Paid” icon in your left-hand navigation bar when you're logged into Solace. From that screen, you can also view past invoices and adjust your connected bank account details as well. 

We've included a short informational video below on this below. Just click the photo to be taken to our video tutorial:

 

Have more questions? Feel free to reach out to our support team by using the “Contact Us” information below.