Rest assured that our operations team will review all information and work closely with insurance companies whenever a claim is denied. They are automatically informed of any denials.
If you would like this explored more closely, your advocate is a great resource, so definitely express this to them. Whether they contact your insurance provider on your behalf or do something else, they're here for you!
Please note that Solace will not bill you for this. We are committed to not adding to our patients' financial healthcare burdens; therefore, our patient statements have no due dates. We also do not send bills to collections for nonpayment. If your insurance denies the claim for whatever reason, we will not bill you. Denials of our services are rare, so we absorb those instances.
Our primary objective at Solace is to do right by our patients, above all else. We hope this helps to put your mind at ease!
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