Creating a Solace Account

Thought not required, creating a Solace account is quick, easy, and is a valuable resource when working with a Solace Advocate. You may create one before you've signed up for our services, or at any point when you feel ready. Please note that phone and email are required for Solace services.

Accounts offer direct messaging with your advocate, appointment bookings, reschedules and cancelations, visibility into the work your advocate is doing on your behalf, and even cost clarity with remaining deductible and coinsurance information.

Here's how to create your Solace Account:

• Begin by clicking "Create an Account."
• Next, you have two paths to choose from: Creating your account using your Google credentials, by clicking "Continue with Google," and following the prompts, or be entering your email address in the "Email address" field then clicking "Send Verification Code."

• Verification email, "Solace Login Code":

• When the verification email arrives, copy the code and paste it into the first box on the "Verify Your Email" screen, and click "Continue."
  • If you didn't receive the code, confirm the email address is correct, and check your spam/junk and promotional email folders. If it's not there, click "Resend."
  • If you've used the wrong email by mistake or entered a typo, you can click "Wrong email?" to return to the previous screen and enter a different address.

• Upon completion of the "Verifying...", you will be prompted to enter "A Few Details" so we know who you are are: Your first and last name, and phone number. Then, click "Continue."

• The next screen will be your new Solace account! If you haven't already, you can click "Get Started" to check your eligibility and get scheduled!