Patient matches are made based on a variety of factors, including patient needs, advocate availability, and clinical alignment. For a closer look at how to use your platform settings to control your new patient volume, see the How New Patients Are Assigned guide via your Solace Inner Circle account.
Here are some ways to increase your visibility for additional assignments:
- Allow same-day bookings whenever possible
- Keep multiple days of availability open within a 7-day period
- Maintain consistent engagement with your current patients
- Submit timesheets within 48 hours to ensure your work is accurately reflected
For additional guidance on growing your hours and supporting your current patients, we recommend joining an upcoming Office Hours session. The live Q&A format is a great way to get strategies from our Lead Advocates and fellow members of the Solace community. You may also find the Maximizing Care During Stable Periods guide helpful.
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