Advocates & Providers
For new, existing, and past Solace advocates, as well as those considering the possibilities.
General FAQ
Onboarding Advocates
- Advocate Onboarding Sessions: Registration
- Advocate Onboarding Sessions: Reschedules
- Advocate Onboarding Sessions: Cancellations
- Advocate Onboarding Sessions: Are these recorded?
- One-time Onboarding & Compliance Stipend
- Solace Inner Circle for Training, Learning, & Networking
Setting Expectations
Existing Advocates
Platform Support
- Account Login Support for Returning Advocates
- Advocate Bonus Program
- File Requirements: Uploads via Platform "Messages"
- Initial Login Support for New Advocates
- Insurance Card Uploads for Advocates
- Patient Documents & their Timing (for Advocates)
Tools & Resources for the Solace Advocate
- Solace Inner Circle: Advocate Learning & Resources Hub
- Advocate Policies & Guidelines
- Advocate Support Office Hours: Drop-in
- Avoiding Communication Scams & Phishing Attempts (Adv)
- Care Plans
- Clinical Escalation or Incident Reports (CEIR)
- Insurance Guide for Advocates