Solace's Inner Circle is the advocate team's central hub for the essential policies, guidelines, and best practices that empower us to deliver consistent, ethical, and high-quality care at Solace.
There, you’ll find everything from clinical standards and escalation workflows to HR processes, billing guidance, and workplace policies - all designed to support you in your role.
It's a space that evolves with you: we’re always listening and updating based on new insights, regulatory changes, and valuable feedback from our advocate community.
Think of this as your go-to guidebook to help make your work smoother, keep us aligned, and ensure we provide the best care as a unified team.
To see these materials and more, use your login credentials to access the following URL:
https://solace-social-club.circle.so/c/people-policies/
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